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Terms & Conditions

OBSERVE: Standard legal clarity requires precise terminology. EXPAND: Inclusion of all user/operator roles, financial actions, and promotional terms is essential for regulatory certainty and dispute prevention. REFLECT: This section creates a standardized vocabulary for contractual relationships.

  • Operator: Refers to Hollycorn N.V., registered at Scharlooweg 39, Willemstad, Curaçao, company registration number 144359, operating lucky7even via lucky-7-even.com.
  • User: Any individual accessing or utilizing services provided on lucky-7-even.com.
  • Player: A registered User holding an active account and participating in gaming activities.
  • Bet: Any amount staked by a Player on gaming or wagering products offered by the Operator.
  • Bonus: Promotional funds, spins, or credits provided by the Operator, subject to specific terms and wagering requirements.
  • Wager: The act of staking real or bonus funds on any game offered by lucky7even.
  • Account: The personal profile created by a User for participation in gaming activities.
  • KYC (Know Your Customer): Regulatory identity and verification procedures as required under applicable laws and Operator policies.

Account Registration

OBSERVE: AU regulatory standards require age (18+) and robust user identity verification. EXPAND: Obligation of Users to provide accurate, up-to-date data and ensure account security. REFLECT: Structured registration, verification, and compliance ensures lawful participation.

  1. Eligibility: Only natural persons aged 18 years or older residing in jurisdictions where online gambling is legal, including Australia, may register for an account on lucky-7-even.com. The Operator reserves the right to request proof of age and residence at any time.
  2. Account Creation Process:
    • Users must submit a valid email address and create a secure password during registration.
    • Email verification is required prior to account activation.
    • The Operator may require KYC documentation including photo ID, proof of residence, and payment method verification prior to enabling certain site features or processing withdrawals, in compliance with applicable legal standards.
  3. User Obligations:
    • All information provided during registration must be accurate, complete, and kept up-to-date.
    • Users are responsible for the confidentiality and security of their login credentials and for all activities conducted through their account.
    • Multiple accounts per User are prohibited and may result in suspension or termination.

Regional Compliance Note: In accordance with Australian Interactive Gambling Act 2001 and affiliated state laws, strict measures are in place to prevent underage gambling and ensure compliance with identification protocols.

Betting & Gameplay Rules

OBSERVE: Users must receive transparent information on betting procedures and expected conduct. EXPAND: AU regulatory standards require explicit user awareness of accepted bet types, modification parameters, and anti-fraud controls. REFLECT: Fair play and responsible communication supported by formalized conduct standards.

  1. Bet Placement:
    • Players may place bets within established minimum and maximum limits as indicated for each game on lucky-7-even.com.
    • All bets are final once confirmed and deducted from the Player's account balance. Modification or cancellation is not permitted post-confirmation unless otherwise stated by game rules or technical error.
  2. Types of Bets: Wagers may be placed on a range of games and game providers available on the site, including live casino, slots, and table games. Eligibility for certain types of bets may be subject to prior verification and local legal restrictions.
  3. Rules of Conduct:
    • Players must conduct themselves respectfully in all chats, forums, and live gaming environments; use of offensive, abusive, or discriminatory language is strictly prohibited.
    • Any form of collusion, cheating, use of automated scripts/bots, or fraudulent activity will result in immediate account suspension and potential legal action.

Regional Compliance Note: Application of responsible gambling messaging and anti-money laundering measures as required by Australian law and Curaçao regulatory guidance is embedded throughout site operations.

Bonus Terms

OBSERVE: Detailed bonus conditions are required under AU law to ensure transparency and fair play. EXPAND: Clear presentation of activation methods, wagering obligations, time limits, and prohibited practices. REFLECT: This section protects both Player and Operator rights surrounding promotions.

  1. Bonus Activation & Eligibility:
    • Bonuses are available only to eligible, verified accounts as specified in promotional campaigns on lucky-7-even.com.
    • Bonus activation may require opt-in or code application. Each bonus is subject to its stated eligibility terms and timeframe, unless otherwise communicated by the Operator.
  2. Wagering Requirements & Timeframes:
    • All bonuses, unless otherwise specified, are subject to minimum wagering requirements stated in respective campaign details (typically not less than 30x the bonus amount).
    • Failure to meet wagering requirements within the stated bonus validity period (maximum one month from award, up to 31 December 2025) will result in forfeiture of bonus funds and associated winnings.
  3. Prohibited Actions & Game Restrictions:
    • Playing restricted games, using multiple accounts to claim bonuses, or exploiting technical loopholes will result in bonus cancellation and possible account termination.
    • Certain game types may be excluded from bonus wagering; refer to specific promotional terms for exclusions.
  4. Combination of Promotions: Players may not combine bonuses or participate in multiple concurrent promotions unless explicitly allowed by lucky7even's promotional terms.

Protective Clause: All bonus-related decisions made by lucky7even via lucky-7-even.com are final and binding, subject to regulatory oversight as required by Curaçao and AU law.

Payments & Withdrawals

OBSERVE: AU law and industry standards require detailed disclosure of payment mechanisms and protective procedures surrounding deposits and withdrawals. EXPAND: Include all supported methods, limits, fees, processing times, and conditions for refunds. REFLECT: Transparent financial protocols protect both Players and Operator.

  1. Deposit Methods & Process:
    • Players may fund their accounts using major debit/credit cards, supported e-wallets, and select cryptocurrencies, as listed on the payments page of lucky-7-even.com.
    • Deposits are processed instantly where possible; in case of delays beyond 24 hours, Users should contact support for assistance.
  2. Withdrawal Requests:
    • Withdrawals may only be made to payment methods previously used for deposits or verified by the Operator as belonging to the Player.
    • All withdrawal requests are subject to mandatory KYC checks as per regulatory obligations; processing may take up to five (5) business days following successful verification, extendable where compliance checks so require.
    • Minimum and maximum withdrawal limits apply and are detailed in the Withdrawals FAQ section; fees, if any, will be transparently disclosed prior to transaction confirmation.
  3. Refunds & Bonus Returns:
    • The Operator reserves the right to withhold, reverse, or reclaim bonuses and winnings in cases of suspected fraud, bonus abuse, or breach of these Terms.
    • Erroneous credits and technical malfunctions shall be subject to reversal or withdrawal cancellation to maintain financial integrity and regulatory compliance.

Regional Compliance Note: All financial transactions are subject to anti-money laundering and responsible gambling controls under Australian and Curaçao law. If inconsistencies or suspicious activity are detected, accounts may be suspended pending investigation.

Limitation of Liability

OBSERVE: Legal best practice demands clear allocation of Operator responsibility and limits to end-user claims. EXPAND: Address core obligations, technical exceptions, and caps on maximum payouts. REFLECT: Clauses limit exposure while upholding Player rights within a fair regulatory framework.

  • Operator Obligations: lucky7even shall endeavour to ensure accuracy, fairness, and uninterrupted operation of all gaming and transactional services on lucky-7-even.com, leveraging security systems and fairness auditing as required by regulatory authorities.
  • Exclusion of Liability: The Operator is not responsible for losses incurred due to technical failures, system errors, force majeure events, or interruptions in Users' network connections.
  • Maximum Compensation: In the event of proven Operator error, liability is strictly limited to the amount of the bet placed or the relevant transaction value, whichever is less. Under no circumstances will lucky7even be liable for indirect, consequential, or punitive damages.

Intellectual Property Rights

OBSERVE: All intellectual property associated with the platform must be protected to meet contractual and regulatory requirements. EXPAND: Clarify all copyright, usage, and protection clauses for content, software, and brand materials. REFLECT: This preserves Operator exclusivity and ensures users act within the law.

  • Copyright & Content Usage: All materials, software, designs, trademarks, and logos on lucky-7-even.com are the exclusive property of Hollycorn N.V. or its licensors and are protected by international copyright and intellectual property laws.
  • Prohibited Actions: Users may not reproduce, copy, distribute, transmit, publish, display, modify, create derivative works from, or exploit in any way any site content or software without the prior written consent of the Operator.

Privacy & Data Protection

OBSERVE: Compliance with AU Privacy Act and relevant GDPR-style measures is required for operator transparency. EXPAND: Users must be directed to the comprehensive privacy policy and informed of lawful data usage. REFLECT: Data privacy is contractually and statutorily protected.

  • All User data is collected, processed, and stored in accordance with the lucky7even Privacy Policy, which forms an integral part of these Terms.
  • By using lucky-7-even.com, Users consent to data processing as required for regulatory compliance, anti-fraud monitoring, and provision of gaming services, consistent with Australian legal requirements and Curaçao licensing standards.

Changes to Terms

OBSERVE: Both AU and international industry standards require clear procedures for amendments to contract terms. EXPAND: Operators should specify user notification and opt-out mechanisms. REFLECT: Clarity reduces disputes and upholds consumer protections.

  1. Notification of Changes: lucky7even reserves the right to amend these Terms at any time. Users will be notified of changes via registered email and/or prominent banner notifications on lucky-7-even.com at least 14 days prior to implementation.
  2. User Options: Continued use of the site after updated Terms take effect constitutes acceptance. Users disagreeing with amendments must discontinue use and may request account closure and withdrawal of balance in accordance with these Terms.

Termination & Suspension

OBSERVE: AU regulations and best practices mandate operator rights for user suspension/closure with balanced user protection. EXPAND: Specify grounds, procedural fairness, refund mechanisms, and notification requirements. REFLECT: Transparency and due process underpin user trust and reduce liability.

  1. Grounds for Account Action: The Operator may temporarily suspend or permanently terminate accounts in cases of:
    • Violation of these Terms;
    • Suspected fraud, collusion, money laundering, or underage gambling;
    • Failure to provide required verification or documentation.
  2. Procedure:
    • Notice of suspension or closure will be provided via the registered email address, along with reasons and instructions for recourse.
    • Where appropriate, account balances less any outstanding obligations or unlawful winnings will be refunded via the original payment method within 30 days of termination, subject to completion of all compliance checks.

Governing Law & Jurisdiction

OBSERVE: Jurisdictional issues must be transparently set out to avoid forum shopping and ensure legal recourse. EXPAND: Include binding dispute mechanisms and note interplay between Curaçao and AU legal environments. REFLECT: These provisions establish contractual lawfulness and procedural certainty.

  • Applicable Law: These Terms are governed by the laws of Curaçao, where Hollycorn N.V. is incorporated, subject to the non-excludable consumer rights under Australian law for Users based in Australia.
  • Jurisdiction & Dispute Resolution: Any dispute not resolved by negotiation may be submitted to arbitration under the rules of the Curaçao Chamber of Commerce; alternatively, Users residing in Australia may pursue claims via relevant Australian courts where required by law.

Regional Compliance Note: This dual legal structure is designed to uphold both Curaçao licensure and mandatory AU consumer protection standards.

Contact Information

OBSERVE: Compliance demands full Operator contact details for transparency and regulatory oversight. EXPAND: Absence of phone/email is industry-standard for some operators; clear web contact channels are emphasized. REFLECT: Details facilitate user support and regulatory inquiries.

  • Official Website: https://lucky-7-even.com
  • Legal Address (Hollycorn N.V.): Scharlooweg 39, Willemstad, Curaçao
  • Company Registration Number: 144359, Curaçao
  • Contact Method: Please use the contact form available exclusively on lucky-7-even.com for all customer service and legal queries. Direct email or phone contact may be provided in specific transactional communications as appropriate; contact details are subject to update as reflected on the website.
  • Authorised Representative: Chloe Miller (as per Operator records)

Note: For all regulatory, legal, or consumer protection inquiries, requests may also be directed via the official website contact portal; responses will be provided within statutory timelines as mandated by Curaçao and AU law.